Identification and ranking of effective metrics of Ahvaz Metropolitan Municipality information systems security using a combined approach of DEMTEL and ANP

Document Type : Original Article

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Abstract

 The purpose of this study was to identify and rank effective metrics of Ahvaz metropolitan municipality information security using a combined approach of DEMTEL and ANP. The present study was applied in terms of purpose and
descriptive in terms of type of implementation. Statistical population of this research is all employees of ICT of Ahwaz Metropolitan Municipality (50 people). From among 10 employees with more than 10 years of experience, information technology and senior decision makers in the organization were selected as snowball. In this study, Delphi methods were used for identification, DEMTEL for determining relationships, and NNP for weighting and ranking criteria. Based on the results of the Delphi technique, 32 questions related to 5 criteria and 27 sub-criteria were identified. Then, the relationship between the criteria was investigated by DEMATEL method. Finally, the ANP method
was used to rank the criteria. Based on the results of management, technical,
organizational, individual and cultural criteria were ranked first to fifth
respectively
 

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